Creative IT, Personified
Through a diverse and highly skilled team, CHR makes a profound impact on the effectiveness and efficiency of IT solutions. Our close-knit team brings an entrepreneurial approach to each engagement that we believe sets us apart and furthers our integrated partnership with like-minded organizations. We’re approachable and direct, and we have the ability to partner with other IT services firms in order to achieve a common goal.
President and Senior Consultant
If you’ve met Bryan, you probably already know he has a heart for service. It began to develop when he was a teenager, with his work toward becoming an Eagle Scout, and solidified while serving his country as a Corpsman in the U.S. Navy, where he saved lives and helped people who were hurting or needed aid.
It was during his time in the Navy that he found a love for technology. Almost overnight, he went from being “a medic” to “an IT guy” when the Navy computerized its systems. He developed an early focus not on the individual device or software but on the big picture of how people and businesses benefit from holistic solutions.
Bryan founded CHR in 2007 to bring together his passions for helping others and for technology. He loves knowing he can make a difference for his clients every day. He admires the way technology can enable business successes and thrives on helping people and companies grow in their understanding and use of technology.
As president and senior consultant, Bryan manages CHR’s day-to-day sales and technical operations and serves as the customer’s main contact for all projects and engagements. He has an extensive background in IT management and systems security with an emphasis on multi-site wide area communications systems. He holds both a clinical and a didactic counseling certificate from the U.S. Navy and has certificates in consulting from Microsoft Professional Services and Franklin Covey Consulting. Bryan also has earned many technical and engineering certificates from Novel, Microsoft, Cisco, Intel and ShoreTel.
In his free time, Bryan enjoys exploring, whether it’s locally -- discovering a new food cart or treasure hunting as an avid Geocacher (300 caches found in the last year alone!) -- or further afield, with travels including Europe and Central America and a humanitarian visit to Cuba. He thinks Portland is a great place to live and have a business.
Casey H. Christensen
VP of Operations and Finance
VP of Operations and Finance
If something about Casey feels familiar, it could be because she’s the voice for many of CHR Creative’s clients’ auto attendance phone menus. It’s but one example of what Bryan calls her wide-ranging “Girl Friday” skill set – her scope of work at CHR ranges from training phone system users to accounting and proofreading. You might find her crawling into a closet to restart a server, baking cookies for a CFO visiting the CHR office or walking around a warehouse during a camera system installation asking, “Can you see me now?”
With a Bachelor of Science degree in psychology from George Fox University and a J.D. from the University of Nebraska – Lincoln, Casey has been keeping CHR’s non-tech activities running smoothly since 2008. One of her favorite aspects of working at CHR is the diversity of its client base, which has given her the opportunity to meet many different people, from nonprofit executives to doctors, pastors, railroad car repairmen and more. She also enjoys watching the “Aha!” moment as clients she’s training suddenly understand their previously incomprehensible new phone systems.
When she’s not working, Casey loves to travel. Her first passport stamp came via a trip to Australia, and subsequent travels included Jordan, Belize and Bonaire. As a certified scuba diver, she often explores her new surroundings underwater. Closer to home, she enjoys cooking and baking for family and friends, getting lost in a good book and heading to the range for target practice.
If you’d told Casey 10 years ago that this is where she’d be now – married to a guy she met in high school and reconnected with 15 years later (Bryan), with two teenage children and multiple pets, having left her private law practice to work at a technology consulting company – she would have laughed and said you were crazy. But here she is, and she wouldn’t change a thing.
Director of Technology
David has spent the last 10 years in the role of a teacher. While maybe not in the traditional sense, educating his clients about IT is a core benefit David offers to help run businesses better. David takes pride in the success he has had over the years communicating technical concepts to various non-technical audiences. David believes that by helping his clients understand their technology needs and the right solutions to meet those needs, he can make the greatest impact.
David also loves the way in which technology is constantly evolving and can revolutionize how people work. David’s career proves his mantra that “The world is a classroom, and I’ll always be a student” because it always gives him something new to learn and discover.
Prior to joining CHR Creative, David ran his own IT business for 10 years and has spent the past 15 years working to help people leverage technology to transform their businesses. From empowering non-profits with enterprise technology to putting small businesses on an equal footing with Fortune 500 companies, David loves connecting people with technology that makes a measurable impact in their day-to-day lives.
David has a bachelor’s degree in computer information systems from Regis University, where he graduated magna cum laude and was a member of the honor society Alpha Sigma Nu. He has continued his education and kept up to date with the latest technology by earning certifications from Microsoft, the Computing Technology Industry Association (CompTIA), Cisco Systems and Citrix.
David and his wife enjoy running, exploring all that the Portland area has to offer, dabbling in photography, playing and creating their own video games, reading, and especially the three C’s: cooking, coffee and cat herding!
Executive Vice President
Bio coming soon!
If you’re up on your cheesy ‘80s flicks – Heartbreak Ridge, specifically – you might already know one of Dave’s favorite quotes (cue Clint Eastwood’s signature gravelly voice): “Improvise. Adapt. Overcome!” If you tell him something can’t be done, he’s not going to take your word for it. Instead, he will research and experiment, pushing through any number of failures or roadblocks, until he finds a way to get it done. Personally and professionally, he’s the kind of person people turn to when they need a problem solved.
With a dozen years of experience in IT and AV contracting, including serving as the project lead and designer on custom network installs for his father’s general construction company, Dave brings expertise ranging from general help desk assistance to managing file servers and network users.
Since joining the CHR team in 2012, Dave has proven himself to be a versatile problem solver. He has a gift for coming up with solutions for technology infrastructure challenges faced by clients with multiple locations or a remote workforce. He is guided by a strong belief that clients’ needs come first, making sure they have the support they need, no matter what path they choose or problems they face. Dave views each new engagement as a blank canvas: He may draw from past experience as a guide, but he enjoys crafting a custom plan to fit each situation.
When he’s not working with clients or technology, Dave is known for his spirit and skills on the rugby pitch. His Division II men’s club team is nationally ranked, and his accolades with the team range from Rookie of the Year to MVP and the Golden Spike award, which is given to the teammate deemed the "consummate rugger.” The club is also a nonprofit organization, so Dave spends a lot of time off the pitch volunteering for charities such as the Ronald McDonald House and Children’s Hospital Los Angeles’ Holidays from the Heart program, which provides Christmas gifts for families with have terminally ill children at the hospital.
“In the Information Age, anything can be fixed or broken with time and effort.” This has been David Diaz’s motto for years. And with a determination for the former, David enjoys solving complex technical issues that may be outside the realm of day-to-day tech support.
David always has had an interest in computers, working on or with them since he was a pre-teen, and was the frequent go-to guy in school for fellow students’, or even faculty’s, IT woes. Now, with A+ certification by the Computing Technology Industry Association (CompTIA), he is still depended on for quick solutions and problem-solving by his clients at CHR Creative. Because, as David knows, things can get broken with zero effort and at a moment’s notice.
David has previous experience in call center support, helping outside company customers with day-to-day technical needs. At CHR, David enjoys more personalized support in managing and maintaining networks and servers, as well as helping clients with their desktop and mobile support needs.
With computers and networking not only as his career, but also his hobby, David enjoys spending his free time online gaming with friends or reading fantasy and science-fiction novels. He always loves keeping up on the latest technology news and emerging products. It just goes to show that if you truly love what you do, it never feels like work.
While working in IT might seem like an entirely different world than Matt’s previous profession as a wildland firefighter in eastern Oregon, there are a few maxims that ring true in both: stay calm, react quickly, follow your instincts and always be willing and ready to put out a fire (literally or figuratively).
Matt’s time fighting fires as part of his family’s business not only taught him valuable life skills but also about what is important in life. Close calls in the line of fire gave him a new perspective, brought him closer to family, and shaped Matt into the person he is today.
Tinkering with computers and gadgets ever since he was a young kid, Matt’s friends and family told him that technology was what he needed to be doing in his career. And he is glad he listened. Prior to CHR Creative, Matt was a Comcast technician for more than seven years where he developed his astute technical and customer service skills.
The on-site work Matt does with CHR Creative, setting up networks and remote IT access, enables his favorite part of the job - interacting and working with clients on a day-to-day basis to ensure all of their programs are running smoothly. Among CHR’s clients, Matt is known for his follow-through as well as his quick response and flexibility to be where and when he is needed - another skill carried over from his firefighting days.
Matt’s love for all things tech extends to his hobbies, too. He likes to play with computers, buy gadgets and kick back watching the new projector in his living room. He also is an outdoor enthusiast, whether hiking through Oregon’s Redwoods forests, exploring caves or camping, he is always up for an adventure.
With his years of experience in computer repair and training, Reg takes great pride in helping clients understand the technology they're working with, communicating best practices and instruction on maintenance, ensuring that all runs smoothly. Reg's favorite thing about working in IT is that moment when everything comes together and a client sees the value of the solution CHR has provided. The expression he hears most often is, "Thank you for your patience with me." His natural professionalism and friendly demeanor really come through in any conversation. Reg holds an A+ Certification and is working towards completing Network+ (both CompTIA) as of early 2017. Outside of work, Reg enjoys bodybuilding and fitness, building computers and tinkering with gadget repair, watching science fiction films and television, tech and business documentaries, Formula 1 racing, football, and basketball. A quotation from Steve Ballmer that means a great deal to him both personally and professionally: "The number one benefit of information technology is that it empowers people to do what they want to do. It lets people be creative. It lets people be productive. It lets people learn things they didn't think they could learn before, and so in a sense it is all about potential."
Often just as intrigued by the root cause of the issues as he is in resolving them, Corey thrives on diving deeply into a new problem and building his clients’ trust through consistency and effectiveness. Growing up, Corey’s father gave him the advice, "The only person you cheat is yourself.” That piece of advice—for which he credits much of his quick career advancement—has always spurred him to give 100 percent in everything he does. Having three brothers also pushed him to strive toward his personal best, as well as to refine his personal definition of excellence. To him, this includes offering his clients the service he would hope to receive.
As an onsite technician, Corey services clients’ needs across both corporate and field locations. With more than five years of experience in IT and operations management, he can quickly and skillfully resolve a diverse range of customer issues.
Corey holds a B.A. in Communications from the Thomas Edison State College, and is currently working on his Master’s Degree at USC. His professional background includes working for Amazon.com, Target, NFI Industries and owning his own consulting business. Outside of work he enjoys spending time with his 6-year-old son, playing rugby, photography, going to the gym and exploring new restaurants.
Executive Vice President
Bio coming soon!
Shawn is the mistress of managing. As office manager, she organizes, builds, tears down, and keeps the business orderly and running smoothly. With an extensive history as a legal assistant and an executive assistant of a large nonprofit, she brings a level head and an eye for detail to the team. Before joining CHR, Shawn had worked with the team for over 5 years, so she comes in with a strong knowledge of the business from the get-go. Shawn enjoys working with and for the unique and caring staff at CHR, and likes to keep the mood light with her sense of humor.
When not in the office, Shawn enjoys gardening, ceramics, and summertime croquet with friends.
At CHR, Justin's passion to help clients become as productive and efficient as possible really shines through in his great work troubleshooting and repairing computers. Improving someone's day brings him a lot of satisfaction, not to mention getting to introduce new and amazing advances in technology. When he was a teenager, he and his father built his first computer from parts. As a result of this experience he learned how to put things together and make them work; from there out he was "The Master" with anyone in the family's phones or computers. Justin has an AAS degree from Portland Community College in Computer Information Systems and Network Administration, as well as an A+ cert (CompTIA). In his spare time he enjoys disc golfing, fishing (he's a member of the Puget Sound Anglers Fishing Club along with his grandfather and brother), hiking, and biking, and is developing an interest in digital photography and video editing
Media & Physical Plant Engineer
Bio coming soon!